U.S. Department of the Treasury: Recruiting
Client
The U.S. Department of the Treasury is one of the
oldest and most respected federal agencies, employing more than 100,000
marketing specialists, criminal investigators, IT specialists,
engineers, program analysts, and other professionals as well as
accountants, auditors, and financial analysts.
Challenge
Many of Treasury's offices and bureaus conduct their own employee
recruiting, resulting in lost opportunities for sharing resources and
prospects while diluting the department's overarching identity.
Enter Reingold
Reingold helped develop a comprehensive, department-wide marketing and
recruitment
strategy to help Treasury win the "war for
talent." We aimed to create a unifying brand, achieve economies of
scale in outreach and marketing, and equip the entire department to
capitalize on a surge in public interest and enthusiasm for Treasury's
mission and programs. Reingold met with key leaders of Treasury bureaus
to learn directly
from them about the department's marketing and recruitment efforts and
determine what has worked well and what has not; which audiences are
most critical; and which assets should be brought to the process. Then
we conducted a communications audit and analysis of the department's
recruitment materials—and compared them to the best practices used by
its primary competitors. We also surveyed the bureau and office leadership, current employees, and job
applicants to gather input on recruiting needs and processes—and help secure their buy-in for our recommendations.
Results
Working with Treasury, we developed committees at the leadership, human
resources, management, and recruiter levels within each bureau to take
ownership of implementing our practical,
comprehensive, coordinated roadmap for reaching each of the
department's target audiences and the public.