Office of the Mayor

Client
The Office of the Mayor for Washington, D.C., bears ultimate responsibility for complying with new federal mandates and supporting an effective healthcare system for all city residents.

Challenge
Washington faced a healthcare crisis. More than half of the District's 5,000+ providers were ill-prepared to meet new mandatory federal standards under the Health Insurance Portability and Accountability Act (HIPAA)—and could be banned from practicing. To avoid a crippling void in care, the Mayor's office sought quick action to rescue providers and protect the city's healthcare system.

Enter Reingold

Together with the Mayor's office, Reingold raced to convene the HIPAA D.C. Healthcare Provider Summit to set providers in motion. The conference included educational seminars, a panel of policymakers and subject matter experts, and an intense training and certification program. Reingold designed and produced a "save the date" card, press releases, and scripts for public service announcements to get the word out, and then created the summit agenda, program guide, event signage, and collateral materials to make the summit a success. We also packaged these materials and the speakers' presentations on a mini-CD-ROM for the attendees.

Results
The District became a model for other local governments trying to make sense of complex federal regulations—and in Washington the compliance deadlines were met. Reingold's efforts to promote the summit resulted in widespread media coverage and broadcast of our PSAs, and the summit was videotaped by the D.C. Office of Cable and Telecommunications to air on future dates.